How does Please Connect Me offer this service for free?
Please Connect Me's service is completely free - you'll never be charged for utility set up with our team.
We're also independent, partnering with the suppliers we believe in across broadband, energy, mobile and more to bring you the best offers.
We can offer our service for free because of these partnerships, with some suppliers paying us a commission for helping you set up your new contracts. You'll always have the free choice of which suppliers to go for, and you'll never pay more becuase you've been referred by us. In fact, we can often offer exclusive discounts and promotions to our users!
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Do Virgin Media offer TV only packages?
No, Virgin Media only offer TV services to customers who also take broadband from them as they provide TV through their broadband infrastructure. If you would like a cable TV package with no internet we would recommend Sky as they offer standalone TV ...
I haven't received a discount, promotion or free gift that was included in my order
Any discount or promotional pricing should appear on your first bill - you may see the original total first and then the discount appearing as credit. If the pricing on your bill is wrong, you can reach out to your supplier through your online ...
What are the different kinds of internet connection available in the UK?
This is a breakdown of the physical infrastructure of the most common types of home internet access in the UK; FTTC, FTTP, DSL/ADSL and Mobile Broadband. FTTC - Superfast Fibre to the Cabinet The majority of people in the UK get their internet ...
How long does it take to set up internet at a new property?
Setting up a new internet connection can take as long as 4 weeks, or as little as an hour depending on the infrastructure in place and the supplier you opt for. We've given some estimated time frames below, but your Please Connect Me agent will be ...
Why is my installation or activation date delayed?
Installation of a new broadband service typically takes 1-2 weeks in the UK, although it can be delayed by unexpected factors such as a lack of available engineers or the previous occupants leaving their service in place, or because more work is ...