Can I move my broadband contract to another address?
All providers allow you to transfer your service to another property, provided that they are available at the new address. If you move to an address your supplier is not available you may have to pay an exit fee.
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What happens if I end my broadband or TV contract early?
If you end your contract before the minimum term agreed to then you will be required to pay an exit fee based on the number of months remaining. This fee can vary slightly as it is based on the ongoing costs incurred by the provider, but is usually ...
How can I set up a static IP address?
Your IP address will typically vary across different browser sessions, but some programs and networks limit access to particular IP addresses, necessitating a static IP. Depending on the network availability at your property, static IP services are ...
Can I use a VPN with my broadband provider?
Yes, every UK broadband provider allows the use of VPNs.
What's the fastest way to get proof of address?
If you require a paper bill as proof of address, for example, to open a UK bank account, then the fastest option is a Council Tax bill. If you reach out to your local authority directly and let them know you require proof of address they will either ...
Can I cancel my direct debits when I move out?
When you leave your property you should inform all of your current utility suppliers with as much notice as possible and provide a forwarding address for your final bills. Wait until you receive these bills to cancel your direct debit to void a ...