Can I track my move?

• Related Articles

• Can I move my broadband contract to another address?

  All providers allow you to transfer your service to another property, provided that they are available at the new address. If you move to an address your supplier is not available you may have to pay an exit fee.

• Why don’t my energy bills change every month based on my usage?

  Energy usage varies a great deal throughout the year, with most people using much more on heating and lighting in the winter than in the summer. So that you are not suddenly paying double in the colder months, energy suppliers average your bills ...

• Can I cancel my direct debits when I move out?

  When you leave your property you should inform all of your current utility suppliers with as much notice as possible and provide a forwarding address for your final bills. Wait until you receive these bills to cancel your direct debit to void a ...

• Who'll be calling me?

  All of our clients are assigned a dedicated Connections Expert to handle their move. This ensures you have a single point of contact and that everything gets addressed by someone familiar with your situation. Your Connections Expert will be the ...

• What happens if I end my broadband or TV contract early?

  If you end your contract before the minimum term agreed to then you will be required to pay an exit fee based on the number of months remaining. This fee can vary slightly as it is based on the ongoing costs incurred by the provider, but is usually ...