Why is my internet provider blocking some websites?

Why is my internet provider blocking some websites?


Some Internet Service Providers have parental controls that can be enabled and disabled through your online account. If these are disabled and the website you are trying to access is still blocked then the site is likely blocked throughout the UK due to a High Court order or copyright claim. If that is the case you will not be able to access the site through a UK IP address. 


    • Related Articles

    • Why is my internet slow?

      Every internet package in the UK comes with an estimated average speed and a guaranteed minimum speed. Your home connection should be around the average speed most of the time, and shouldn't dip below the minimum guaranteed speed at all. If your ...
    • What are the different kinds of internet connection available in the UK?

      This is a breakdown of the physical infrastructure of the most common types of home internet access in the UK; FTTC, FTTP, DSL/ADSL and Mobile Broadband.   FTTC - Superfast Fibre to the Cabinet   The majority of people in the UK get their internet ...
    • Can I use a VPN with my broadband provider?

      Yes, every UK broadband provider allows the use of VPNs. 
    • Can I have Sky TV installed before my internet?

      While it is possible for a Sky engineer to install your TV services before your broadband is live they will not be able to check that all of the services in your new installation are working properly without internet. To avoid having to book a second ...
    • How long does it take to set up internet at a new property?

      Setting up a new internet connection can take as long as 4 weeks, or as little as an hour depending on the infrastructure in place and the supplier you opt for. We've given some estimated time frames below, but your Please Connect Me agent will be ...