What's a pre-payment meter, and how can I have this changed?
A Pre-Payment, Pre-Pay, Key or Card meter is an energy meter that you top up with credit before use. Credit can be added online or through an app, or some older meters use a card or key you can top-up in a local store. You will be given directions for using your pre-payment meter when you first move in.
Most properties are fitted with credit meters, where your energy use is recorded and you are billed at the end of each month. These meters are usually more convenient to use, so if you have permission from the property owner we would recommend changing your pre-pay meter for a credit meter.
The easiest way to do this will be to ask your current energy supplier directly. They may ask for a deposit or another form of upfront payment, and, in some instances, you will have to pass a credit check. If this is an issue you can switch to another supplier and then have them remove the meter instead.
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