How to read an energy meter
Why take Meter Readings?
Your energy meters measure the amount of electricity and – if you’re supplied – gas that you’ve used at your property. Submitting regular meter readings means you pay for the energy you actually use, rather than your supplier’s estimate.
Finding Your Meters
Before you can take a reading you’ll need to find where in your property your meters are located. This should be recorded in your property inventory, if not the best places to check are hallway or kitchen cupboards, near your fusebox or in your cellar or basement.
If you live in a flat your meters may be in a shared part of the building like a hall, landing or basement. The meters should be labelled with which Flat they record, but if you’re unsure you can check the serial number of each meter with your energy company to find the one for your flat.
Reading Your Meters
There are a few different kinds of energy meters, but the most common types are mechanical, digital and dial meters. All of these meters take readings in the same format, a five or six-digit number, with mechanical and digital meters also giving decimal readings.
To take a reading from a digital or mechanical meter, just make a note of the digits before the decimal place. If you have two rates for energy, usually a day and night rate, make a note of both the high and low readings and the total of the two. You may have to press a button next to the display to show both readings.
If you have a dial meter, make a note of the number the needle has passed on each dial. Check which direction the numbers of the dial are printed, they can be clockwise or anti-clockwise, to see which number has been passed. This should give you a five-digit reading. Occasionally there will be a sixth dial, coloured red and labelled 1/10ths – you can ignore this just like the decimal readings on other meters.
Submitting Your Readings
Once you’ve made a note of the readings and the date they were taken you can submit them to your energy supplier. It’s easiest to do this through your online account or the supplier’s app, but most suppliers will also let you do submit readings by phone.
We’d recommend submitting meter readings every month where possible. This will stop you from building up more credit than you need over winter, or paying too much for your energy based on an overestimation.
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