Can I choose the suppliers I want?
Of course! Wherever there’s an option of supplier we can help you register with a provider of your choice. We’ll also make personal recommendations for your best options based on your needs.
For some services, your supplier is determined by the area in which you live. This includes water and Council Tax at all properties, and energy and broadband at certain properties where bills are included.
Related Articles
How long does it take for my first bills to arrive?
After we have completed your registrations, all of your bills and account information will be sent to you directly. We've outlined how long it should take you to receive your first bills and welcome letters for each utility. Council Tax It usually ...
Where can I find my landline number?
The new phone number assigned to the landline at your property will be sent to you as part of the welcome communications from your new supplier, and should also be visible through your online account. You can choose to transfer an existing landline ...
How does Please Connect Me offer this service for free?
Please Connect Me's service is completely free - you'll never be charged for utility set up with our team. We're also independent, partnering with the suppliers we believe in across broadband, energy, mobile and more to bring you the best offers. We ...
What is the 'cooling off period'?
UK broadband providers are required to allow users to exit their contract without penalty up to 14 days after the service begins. If you have any problems with your broadband service, let your provider know as soon as possible. They will try and ...
How can I add another names to my bills?
If you would like to add additional account holders after your utilities have been set up you will need to reach out to each provider directly, either by phone or through your online account. Your suppliers may ask for your tenancy agreement or other ...